OUR PROCESS

Our Consulting Services encompass both advisory and hands-on implementation work. A typical project will include three phases: 

Discovery

The Discovery phase comes at the beginning of the project. The idea of the Discovery phase is for us to understand your business and assess its current performance. To evaluate current performance, we typically analyse a large body of data including: financial performance, web analytics, customer interviews and focus groups and key internal stakeholder interviews. This allows us to compare you - quantitatively and qualitatively - to your competitors and others within the market; it also allows us to build a picture of where the greatest gaps or opportunities lie.

Strategy

Based on all that we have learned during the Discovery phase, we co-develop a strategy based on our industry experience and expertise. In practice this involves a series of interactive strategy workshops (aligned to an organisation’s objectives - e.g. reducing churn) that provide actionable recommendations on possible improvements.

Implementation

The final phase is implementation. In practice, the Implementation Phase of a project can vary significantly - on some occasions, it may mean setting you up for success and leaving you to execute the strategy (if budgets are tight) or it could mean FT Strategies actually doing the work for you - for example, building a propensity to churn model on behalf of the client. 

OUR EXPERTS

Joanna Levesque
Managing Director
Joanna Levesque
Managing Director

Joanna leads the FT Strategies business with responsibility for the P&L. She is passionate about helping clients transform and grow their businesses from an audience-led perspective.

Joanna started her consulting career at Accenture and ended up leading the customer strategy practice which she led to double-digit growth, working with a range of clients across B2C and B2B companies and sectors spanning media, arts, telecommunications, consumer packaged goods and financial services. Joanna joins FT Strategies from Manifesto Growth Architects where she was one of four partners leading this independent business.

Joanna is married with three children and lives in South West London.

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Adriana Whiteley
Director
Adriana Whiteley
Director

Adriana is a Director at FT Strategies. She has over 25 years experience in media and telecoms consulting, especially in the areas of M&A, opportunity assessment, and product strategy.

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Niall Crozier
Senior Manager
Niall Crozier
Senior Manager

Prior to joining the FT, Niall helped design and implement growth strategies for some of the largest consumer, media and tech businesses in the world, as a strategy consultant at Monitor Deloitte.

He is the Founder of Peregrine, an organisation which equips the leaders of small businesses (as well as social enterprises and charities) to set their organisations up in ways that allow them to be transitioned to new leadership, scaled, or exited in the future.

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Lettie Debenham
Senior Manager
Lettie Debenham
Senior Manager

Lettie is a Senior Manager at FT Strategies. She has over 10 years of experience in management consulting and in-house strategy, with previous roles at L.E.K. Consulting and Bulb Energy. She has worked across consumer and media industries, helping companies achieve their growth ambitions, enter into new markets and launch new products and services.

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OUR IMPACT

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Mediacorp: Defining the future of TODAY

FT Strategies helped Mediacorp redefine the digital presence of Singapore's online newspaper TODAY to better serve its millennial audience. In response to increased news fatigue and overlapping audiences with Mediacorp’s main news brand, CNA, the engagement focused on determining TODAY’s optimal future.

Over three months, FT Strategies assessed TODAY’s current performance, simulated potential future scenarios, and provided data-backed recommendations that have been successfully adopted.


FEATURED INSIGHTS


Apax
Bonnier
Google
Penguin Random House
V&A
Google News Initiative
Porsche
Business Of Fashion
Elomundo
Independent
Handelsblatt
Newsquest Media Group
LA Repubblica
LE Soir
DC Thompson
NZZ
Reach
Gazeta Wyborcza
Dennik
The Conversation
JPI Media
Jeune Afrique Media
Lagardere
El Periodic
Sevilla Actualidad
Somos Malasana
Nowa Gazeta
Tygodnik Siedlecki
NPG Digital
ILIFFE Media
Mitt Media
RMA
RP Online
View Digital

As an editorially-led business who has embraced digital, we have found FT Strategies to be a highly credible partner bringing affinity, ambition and expertise.

Hannah Telfer MD for Audiences, Penguin UK

Working with FT Strategies on the GNI Digital Growth Program has been great and seamless. They have demonstrated their expertise in the field, and this is reflected in the excellent feedback we’ve received.

Eero Korhonen Head of Strategic Partnerships, Google

I cannot compare it to any other consulting project that I have engaged with before. The access to unique knowledge is inspiring and stimulates many old and new questions in my organisation.

Danuta Bregula Director of Subscription Strategy, Gazeta Wyborcza

This is a new form of consulting. You're coming with the brains and the FT experience. You're changing consulting for the better, I really mean it!

Philippe Colombet Group Chief Data Officer, Bayard

The recommendations, experiments and quick wins that come out of our sessions are invaluable. Also, having access to experts has been great, particularly as we look to create our own RFV propensity model.

Ross Wilmot Head of Consumer Marketing, The Independent

There are so many things we share with the FT in terms of values and business model that it was a natural fit.

Imran Amed CEO and Editor in Chief, Business of Fashion

One of the most valuable consulting projects I've been involved with. The FT Strategies team were incredibly knowledgeable and responsive as they guided us through the process.

Joanna Chmielewska Analytics Manager, DC Thomson

Amazing. Absolutely love what you've done, completely aligned with your thinking on what we need to do.

Emma Huntingdon Chief Executive Officer, Admiral Pioneer
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Get started

If you have a project on the horizon that would benefit from our support, please do get in touch.