Situation

A Spanish publisher, part of a larger media group, knew that pursuing a digital-first reader revenue strategy was critical for its future business model. They faced the challenge of achieving organizational buy-in and collaboration across business and editorial. The goal of our engagement was to review the North Star they had co-created and create a governance framework for its successful implementation.

Engagement

FT Strategies engaged in a 3-week project which included:

 

  • A review of a North Star proprietary framework with an ambitious goal, outcomes and experiments
  • Interviews with key stakeholders across business and editorial
  • In-person goal-setting & governance workshops around the North Star to ensure delivery from leadership and cross-departmental teams

Results

 

  • Strategic capabilities built alongside FT Strategies consultants so the North Star strategic work can be further carried out internally with minimal support
  • An involved and energised cross-departmental team (incl. Newsroom, Marketing, Product, Data, Technology and Advertising) which has the governance structure to drive forward sub-outcomes and experiments
  • Provided best practice of key governance aspects from other media (do´s and dont´s)
  • Actionable roadmap with client leadership from business and editorial side

“It’s really treasurable to have an outside view, and from such a qualified team. Not just a large consultancy… I realised why we are stuck.”

Director of Innovation & Digital Product